• Check In: 4:00 PM & Check Out: 10:00 AM
• The primary renter must be at least 28 YEARS OLD to rent this home and be staying with the group throughout the entire rental period
• NO SMOKING inside the home
• NO ANIMALS! Our son has severe allergies to animal dander that cause extreme rashes on his entire body. For his safety, we NEVER allow animals.
• No parties or events. No more than 12 people on property at any time.
• $59 Accidential Damage Coverarge Fee, plus a $250 REFUNDABLE Damage Deposit, required.

Trip Insurance Options

Information about trip insurance can be viewed here.

Clocktower Chalet Cancellation Policy

Cancellations must be made in writing via post; mail or email by the RENTER only. If the cancellation is made more than 60 days prior to the ARRIVAL date, then the deposit and any rental payments are returned, less a $150 processing fee (to cover credit card transaction costs). If the cancellation is made less than 60 days prior to the ARRIVAL date, the RENTER will be responsible for the total cost of the rental (except the security deposit and cleaning charges) unless the OWNER is able to find another RENTER at the same rental rate, in which case the security deposit and half of the rental cost is returned. We do NOT refund for any reason, including weather, transportation issues, or emergencies.

OUR CANCELLATION POLICY APPLIES EVEN FOR COVID-19 RELATED ISSUES. WE STRONGLY ENCOURAGE RENTER TO PURCHASE TRAVEL INSURANCE FOR UNFORESEEN CANCELLATIONS.

Accidental Damage Protection and Damage Deposit

ACCIDENTAL DAMAGE PROTECTION (ADP): Upon payment of the $59 coverage fee, your reservation is covered for up to $1,500 of ACCIDENTAL damage to the property, so long as you report any accidental damage before the check-out time.  This policy excludes: intentional damage, theft, animals/pets, excessive cleaning, misuse of appliances or plumbing fixtures, or any damage not reported by the renter before the check-out time.  

DAMAGE DEPOSIT: A refundable damage deposit in the amount of $250.00 is to be held by the owner. If following the end of the Rental Period it is found that there was no excessive cleaning required and no damage of any kind caused by renter to the property (except as covered by the ADP), then the damage deposit will be refunded to RENTER within 7 business days from the day of departure.